Please note orders ship from Malaysia and all prices are in Ringgit Malaysia. Since the store runs independently, orders generally go out once a week.
Once shipped orders generally take 7-10 working days to reach their destination from Malaysia, sometimes longer due to the postal service, which means together with the processing time an order can take up to four weeks to reach you.
We are currently only take orders within Malaysia, if you’re from the other side of the world, please contact us immediately.
If four weeks have passed and you think your item has been lost please contact us.
In 99% of cases the item is still on it's way. Items have been lost due to the wrong address at the time of ordering.
If you have given us the wrong postal address at the time of ordering and have not contacted us immediately with your correct address we are afraid that we cannot offer a refund or replacement once the item has been shipped.
Announcements for restocked items will be made on our instagram @votik. But we usually only run in a very limited quantity, so get it while you can!
Kindly contact us email@example.com or whatsapp +65 8306 1606 / +6016 322 6754 for any enquiry. also if you don't have/ having trouble with pay pals or payment, don't hesitate to contact us.